Our clients are senior business and IT executives who value CSG's approach. Our clients also value CSG's recognized strengths in strategy, organization, and operations to IT.

CSG's IT expertise is concentrated in four critical areas:

• IT Strategy: We help clients leverage IT in their business-planning and innovation efforts and develop strategic IT architectures and road maps.
  
  
• IT Sourcing: We develop overall IT and business-process sourcing strategies and help clients select, make agreements with, and manage outsourcing and offshore units more effectively.
  
  
• IT Performance: We partner with clients to delineate key IT-performance objectives and metrics and improve IT efficiency and effectiveness.
  
  
• IT Capability Maturity Framework: We utilize this framework to evaluate the full scope of IT's activities—both strategically and from a business-value-added perspective—and help clients optimize their IT function.